TAT LICENSE

Booking : Terms & Conditions

terms and conditions

general conditions:

  • All bookings must be made directly with Mekong River Cruises, our Thailand head office or our associated travel partners.
  • A confirmed reservation will be given to the guest or booking agent providing the requires deposit; all other reservations are in danger of cancellation.
  • Travel Partners are not allowed to offer clients the cruises for an amount below the official Rack rates.
  • For group bookings, a rooming list must be provided at least two weeks prior to the groupís arrival.
  • Rates are subject to change without prior notice. The confirmed rates are based on average prices for fuel and other costs (such as currency exchange rates, e.g.). Should these purchase costs rise by more than 10 %, Mekong River Cruises is authorized to impose a supplement commensurate with the rise in cost even after the confirmation of the original rate was sent to the customer.
  • individual and small group-bookings payment conditions:
    • A 30 % deposit is required in order to make a booking. The full payment must be settled 30 days before the start of the cruise. Failure will result in cancellation of the booking.
    • Mekong River Cruises reserves the right to charge interest of 5 % per month on overdue bills.
    • Mekong River Cruises does not take responsibilities for bank surcharges for international transactions. If applicable, the sender of the money will pay his bank surcharges, Lernidee its bank surcharges.
    • Our bank details will be advised upon confirmation of your reservation. Payments shall be in Baht in form of bank transfers. Payments from overseas shall be done by telegraphic transfer.
  • individual and small group-bookings cancellation policies:
    • Cancellation before 120 days prior to the start of the cruise:
      30 % of the total rate
    • Between 120 and 61 days prior to the start of the cruise:
      50 % of the total rate
    • Between 60 and 30 days prior to the start of the cruise:
      70 % of the total rate
    • Less than 30 days prior to the start of the cruise:
      90 % of the total rate
  • For travel professionals and special interest groups only, that book the full vessel exclusively for their group:
  • Exclusive group fullcharter payment conditions:

    • 30 % of the total charter amount is due upon confirmation of his charter(s) (leave 70 %).
    • 20 % of the total charter amount is due 180 days prior to each charter period (leave 50 %).
    • The remaining 50 % of the total charter amount are due 30 days prior to each charter period.
  • Exclusive group fullcharter cancellation policies:
    • Cancellation before 180 days prior to each charter period:
      30 % of the total rate
    • Between 180 and 30 days prior to each charter period:
      50 % of the total rate
    • Less than 30 days prior to each charter period :
      90 % of the total rate
  • Any cancellation must be done in writing either by e-mail or fax.
  • MekongTravel.org
    Address : 409 Moo 1 , WIANG SUB-DISTRICT, CHIANG KHONG, CHIANG RAI, THAILAND 57140
    Tel. : +66 83 517 6338       FAX : +66 53 655 700     E-Mail : Mekongtravel_org@hotmail.com

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